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1.General purchase conditions

Seller: CITRICS MIA CB

C.I.F.: E98361173

Blasco Ibáñez 28

P.C. 46185

La Pobla de Vallbona (Valencia)

Spain

Tel. 610 98 95 84

 

Buyer: The user that registers, introducing his personal data in the buying form, once the general purchase conditions are accepted.

Contracting products or services in www.naranjadirecta.com supposes the acceptance of the following general conditions that rule the juridical relationship that emanates from the contract processes done by the users/customers of the website www.naranjadirecta.com, owned by CITRICS MIA C.B.

The customers accept the general purchase conditions from the moment they use or hire the service or acquire any product. This document can be printed and stored by the customers.

www.naranjadirecta.com makes the email address admin@naranjadirecta available to their customers, in order to ask any doubt about the general conditions

2.Product description

In www.naranjadirecta.com we pick up the fruit from October to May, when the oranges and clementines are in their optimal moment, in order to offer the best product.

3.Quality commitment

In www.naranjadirecta.comwe are so sure of the quality and flavour of our products, that if you aren’t satisfied, we send another box without any extra charge. If your order doesn’t arrive in good conditions, call us in a maximum frame of 72 hours from the reception to the telephone number shown in the contact section or send us an emai through our contact form explaining what has happened and we’ll pick up the product sending you another one without any extra cost. If receiving a broken(due to incorrect handling from the transporter) and the customer thinks that the quality of the product has been affected, he’ll be always able to reject it, stating the reason in the delivery note provided by the transporter. If this happens and he calls us directly, we’ll send a new one, without having to pay the broken one. The boxes that we send are all wooden in order to offer a better resistance and for the oranges and clementines to arrive in the best state possible.

 4. Delivery and tracking of the orders

The orders are delivered by express post.

The orders received after 12.30am will be handled the working day. *unless weekends, bank holidays, as well as due to weather conditions. This conditions apply to the Spanish peninsula territory. For other destinations, please contact through the contact form.

The customer can always cancel the order if he calls before 15.00h of the day the shipment has to be made.

5. Payment methods

In order to ease the purchase of our oranges and mandarins, we offer five different payment methods:

-Refund when receiving (only for Spain)

.Credit card payment

-Bank transfer

-Domiciliation

-Paypal payment

6. Delivery fares

The delivery fares are included in the final price of the product. These fares are free for the Spanish peninsula and 7€ for 2 box for Andorra. For prices in Balearic Islands or other locations please send an email to admin@naranjadirecta.com

7. Security of the transactions

We ensure that your data is protected through a secure connection according to SSL(Secure socket layers) protocol

8. Confidentiality and data protection

CITRICS MIA C.B, with C.I.F.E98361173, ensures the security and confidentiality of your personal data. All the data provided to purchase in our shop, make a consultation or subscribe to our newsletter, will be included, unless you don’t cancel, in an automated file, that CITRICS MIA C.B. is responsible for. All this with the goal of being able to process your orders and to use your data with advertising purposes, promotions and marketing new products and services that might be of your interest.

We guarantee the confidentiality of all the information provided by you, that your personal data will be used with the above mentioned goal and that this information won’t be given to third companies.

9.Intellectual property

The rights of intellectual property from this website are owned by CITRICS MIA C.B.

Therefore, we can change the content in any moment and without any prevention. The delivery of services or publication of the contents of the website won’t involve the total or partial renunciation or transmission of the intellectual or industrial property.Therefore any reproduction, distribution commercialization or transformation of the website content that haven’t been authorised by the owners constitutes an infraction of the intellectual and industrial property, protected by article 270 and following in the penal code.

10. Applicable law and competent jurisdiction

The present general conditions are subject to the law 7/1998, from 13 April, of general contract conditions, to the law 26/1984, from 19 July, general for the defence of consumer and users, to the royal decree 1906/1999, from 17 December 1999, by which telephonic or electronic contracts are ruled, the organic law 15/1999, from 13 December, of personal data protection, the law 7/1996, from 15 January, of ordination of minor commerce, and the law 34/2002, from 11 July, of Information society services and electronic commerce

11. Use of this website with illegal purposes.

The use of this website with illegal purposes or not authorized by these terms, conditions and communications is absolutely prohibited.

12. Modifying rights

www.naranjadirecta.com reserves the right to modify the terms, conditions and communications on which this website is based

13. Present contract acceptance

The parties, accept as a ruling law for this contract, the Spanish law and are subject to the litigation that might raise from the same to the court of Valencia

If you live outside Spain, and due to the local legislation, the Spanish legislation wouldn’t be applicable, you can not hire the services or products of www.naranjadirecta.com

 


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